🛍️ Customer Service | TrendystepBD

Welcome to TrendystepBD!
We’re committed to giving you the best shopping experience — stylish products, smooth delivery, and friendly support every step of the way.


📍 Our Shop Location

Shop 306, Level 03, Shimanto Square, Dhanmondi 2, Dhaka

You’re always welcome to visit us during business hours for in-person support or to check out our latest collections.

🕒 Opening Hours:
Saturday – Thursday: 10:00 AM – 9:00 PM
Friday: Closed


☎️ Contact Us

If you need help with your order, product details, return, or anything else — we’re here to assist you!

📞 Phone: 01642365564
📧 Email: mya.mkt06@gmail.com


🚚 Order & Delivery Support

  • Track your orders easily through your account or by contacting us.

  • Delivery usually takes 1–3 working days inside Dhaka and 3–5 working days outside Dhaka.

  • If your product hasn’t arrived on time, please contact us with your order number.


🔄 Exchange & Return Policy

We want you to be happy with your purchase. If you receive a wrong or damaged product:

  1. Contact us within 48 hours of receiving the item.

  2. Keep the packaging intact.

  3. We’ll arrange an exchange or refund (as applicable).

Note: Products must be unused and returned with original tags.


💬 We’re Here for You

Our support team is always ready to help with any questions, suggestions, or feedback.
We value your trust and look forward to making your shopping experience better every time!


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